"Faster Realization of Merger Benefits"

Digital

In a market where banks are facing increasing pressure to redefine their outlook, processes, and infrastructure; Arete is committed to help our clients stay ahead in the race and remain relevant to our next-generation clients. Arete has deep experience in supporting financial institutions, develop strategies and execute operation models that encompass a digital approach. Our Omni-channel approach ensures we consider the end-to-end digital customer journey and gear the organization for digital expectations.

We are committed to helping our clients accelerate their digital agenda’s in the following areas:

Sales & Marketing

  • Traffic acquisition through digital leads, leveraging social media, search engine marketing, search engine optimization, content marketing and digital offering
  • Digital client conversion ensuring minimum drop rate in customer journey across web, mobile & physical channels supported by seamless fulfillment.

Omni-Channel Strategy

  • Consistent Digital Content across channels and integration of digital into the DNA of the organization
  • Digital Customer Journey Management across multi-channel to drive new-to-bank, cross-sell and up-sell, retention and servicing

Back-Office

  • STP & Paperless processes creating fast, cost effective and secure flows helping instant fulfillment for clients
  • Back office efficiencies through digital processing leading to lean organizational structure and cultural adaptation of digital operations.

Analytics & Big Data

  • Big Data from social media combined with internal data sources to deliver relevant and targeted offerings across existing & new to bank clients
  • Client Analytics to drive customized campaigns and CRM tools to deliver actionable information and develop robust risk management methods.

 

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