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Case StudiesBranch Process TransformationBranch transformation was identified as a key requirement to build organisational capability to meet our client’s 5 year growth ambition......Credit Risk Setup for a SME BankThe bank was looking to re-design its final lending process while keeping best practices within its credit policies. This was to be performed without delaying in.....Credit Initiation Re-engineering for Credit Cards BusinessSignificant increase in applications volume adversely impacted our client’s customer service with processing and delivery backlogs.....Collections & Recovery Process Re-engineeringOur client a bank in Middle East was facing significant issues with its collections unit impacting overall productivity and recovery rates......
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Case Studies